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Returns are free for orders shipped within the U.S. We include a UPS return label in every package which is at no cost to use.
Follow the steps below for a seamless returns process:
- - Please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
- - Attach your UPS return label to the outside of the package. There is no cost to use this label.
- - Please make note of your tracking number so that you are able to track it on its way back to us.
You will receive an email once your return has been processed. Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Standard Delivery: Estimated Delivery is 5 to 15 business days once your order has shipped.
We offer a 14-day return policy on all purchases. If you are not satisfied with your order, you can return it within 14 days of receiving it. Please refer to our Return Policy page for more details and instructions on how to process a return.
- Confirmation Email After you place an order, you should receive a confirmation email within a few minutes. This email will contain details about your order, including the items purchased, shipping information, and your order number.
- Order Status Page You will be redirected to an order status page immediately after completing your purchase. This page will confirm that your order was successful and provide you with a summary of your order.
- Checking Your Account If you have an account with us, you can log in and view your recent orders under the "My Orders" section. Here, you can see the status of your current order and review past orders.
- Contact Us If you do not receive a confirmation email within 24 hours, please check your spam or junk mail folder. If you still cannot find it, feel free to contact our customer service team with your name and order details, and we will be happy to assist you.
A Crovora cast iron or enamel bread baking pot offers many advantages over traditional bread baking without a pot or roaster. The pot acts as a closed mini oven and allows the temperature and humidity in the pot to be maintained and regulated evenly . By preventing so-called heat or moisture "hotspots" we get an even, delicious crust despite the soft, tender interior.
All our pots are made of cast iron. After the casting process , our enamel pots are given a multi-layer enamel coating. This is a type of "glass layer" that is firmly bonded to the cast iron. It ensures a very smooth and easy-to-clean surface . Our pots, molds and roasters without an enamel coating are pre-fired with vegetable oil after casting . This is the basis for the so-called patina, which continues to improve over time. It forms a natural non-stick coating. Without the enamel layer, the pots can also be used on the grill or in an open fire .
Enamelled pots do not need to be seasoned.
Yes, you should preheat your Dutch Oven before baking bread dough inside. If you use a cold Dutch Oven, you will not get the same oven spring and final loaf volume as when baking bread dough in a preheated Dutch Oven.
When your loaf is finished baking, use a pair of oven-safe gloves to carefully reach down into the pot to remove the bread. The crust will be fully hardened off by this time, so there's no worry of collapse. Additionally, if you baked your bread dough inside the Dutch Oven on a piece of parchment paper as we recommend, you can lift the corners of the parchment paper to remove the baked loaf of bread.
- Do not bake bread dough inside a Dutch Oven on top of a baking stone - Reduce the oven temperature during preheating Insulate the bottom of the Dutch Oven with a baking sheet, baking stone, or even single sheet of aluminum foil - Add coarse corn meal or wheat bran to the Dutch Oven before adding your dough - Use a silicone bread sling or two pieces of parchment paper below the dough - Remove the dough from the Dutch Oven when it's almost finished baking